BR1M rejection appeal

BR1M 2015 Logo

Second Visit To LHDN
I decided to return to LHDN Cheras today after failing to submit my appeal for reconsideration of BR1M yesterday.

My appeal was rejected because the woman officer handling my case insisted that I submit my 2014 KWSP statement to show evidence of cessation of monthly contribution and submit a form signed by my wife declaring that that she has no monthly income. Apparently the letter from WBSB, my last employer, accepting my resignation with effect from July 2014 was not sufficient for her.

Counter #05
However today Anna, my wife decided to go to the LHDN office in Cheras with me. Compared to yesterday the reception hall was quite empty of visitors. I saw many officers managing the counters having nothing to do. After stepping inside the reception centre on the ground floor we proceeded straight away to Counter #05.

Almost Empty Reception Centre

I wanted to avoid meeting the same woman officer who attended to me yesterday. She didn't come across as customer friendly. As bad luck would have it her male colleague sitting beside her was busy attending to a visitor and the woman officer who was free was reading a newspaper leaving me with no choice but to deal with her. As I approached her for assistance she appeared to reconise me from my first visit.

After going through all the paper documents, including my WKSP statement she finally agree to accept my application by endorsing the first page with a date and a BR1M stamp. She told me to expect for a decision from LHDN by May. If there is no response by May I am supposed to check with LHDN for the status of my appeal application.

After insisting on an acknowledgement of my application she relented by stamping the LHDN email with a date and LHDN stamp but no signature.

Appeal for BR1M rejection

Notice board showing a sample of the BR1M
appeal form

Officers ready to receive the appeal applications

LHDN Cheras branch at Menara PGRM

The hall for processing the BR1M appeal application is located on the ground floor of the building. I was surprised to see more than 5 counters, each counter specifically assigned to process a particular category of rejection. Beside the counters for the processing of the applications there were two empty tables for the public to use. There were many people there who came earlier than me.

LHDN rejected my application under category 5. Category 5 refers to the application who is still receiving an income from employment. So I went to the counter responsible for processing category 5 applicants.

Including the application form I also submitted my Wawasan Bersatu resignation letter and also the latter's letter accepting my resignation as supporting documents to proof that I had stopped working since July 2014.

After going through the form and also the supporting documents the lady officer insisted that to show concrete evidence that I had stopped working I am required to submit my KWSP 2014 and 2015 statements. Apparently Wawasan Bersatu's acceptance letter is not good enough. She also required Anna to fill up a separate form stating that she has no income. I have a feeling that the officer did not believe me when I told her that I have no employment income.

KWSP Cheras Taman Shamelin Perkasa

At her suggestion I drove to Taman Shamelin Perkasa to look for the KWSP office. Although it was my first time visiting that particular branch of KWSP I managed to find it in Taman Shamelin Perkasa.

Once inside the building I went straight to a automated kiosk to get my 2014 and 2015 statement printed. The 2014 statement clearly shows that there were no more monthly contributions to KWSP after July

After leaving the KWSP I decided to return to TPJ instead of returning to LHDN. Anyway I also needed Anna to sign a form.